2RockU.com ROCKS when it comes to rocks, mugs, stemware and corporate awards!!

Satisfaction Guaranteed

Here at 2RockU! we want you satisfied! We understand it is difficult to buy online, and we also know if you are not 100% satisfied, we won't get your return business! And we want your return business! 

Once you've receive your order, carefully examine it. If you are not satisfied for any reason, return it to us. Your complete satisfaction is our goal! If you with to return your purchase for any reason, simply email us with your intent to return the merchandise, and help us by following the following instructions. 

Remember! if you have any questions, or concerns you can email us at: service@2rocku.com, or write us at:

1706 West 45 Place
Kennewick, WA 99337.

If you prefer you could also call us at: 1-509-585-6769.

2RockU's Return Policies

2RockU will provide a refund as stated:

Once you receive the item, if you are not satisfied with it, you must return it to us within 15 days of the original delivery date. E'mail us to let us know it is coming.

Refunds will be issued upon our receipt of returned merchandise.

A total refund of your original purchase price will be given.
Shipping charge will not be refunded.

Approved refunds will be issued upon our receipt of returned merchandise. Please be aware we DO NOT refund shipping nor postage you pay. Do not send the product C.O.D. Merchandise that is returned must be postage paid.

All original packaging, all components, e-mail confirmation receipt, credit card number, customer name and all instructions must accompany merchandise. Again, do not ship C.O.D.

Our on-line store, 2RockU, does reserve the right to refuse a refund, on custom made items.

Refunds will not be issued unless the above steps are followed completely.

The address again:

1706 West 45 Place
Kennewick, WA 99337.

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